Holistic Customer View.

Besides ticketing operations, dot.Ticketing is a CRM platform at its core, meaning all users have access to a holistic view of all customers. Information such as preferences, activities, surveys, complaints, ticket sales, events participation, and other are globally accessible through the system, in multiple devices.
 

Make decisions based on real-time data and insights, not assumptions. Let departments work together to increase client satisfaction, personalize customers’ journeys, and earn loyal clients.